Multitasking tradeoffs: individual versus group productivity « Jon Udell

When I interviewed Mary Czerwinski on the subject of multitasking, interruptions, and context reacquistion, she made a fascinating observation about her teenage daughter, and tied it to some research findings. The observation was that her daughter has learned to operate in group mode, and that the groups she belongs to optimize themselves by moving tasks around to the members with the right knowledge, skill, and inclination for each task. The research finding was that although the resulting multiasking effect is suboptimal for the individuals and clearly damages their productivity, it can be the optimal way for the group to achieve its goal.

Multitasking tradeoffs: individual versus group productivity « Jon Udell


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